It Engineer/ Intune, Lisbon

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At Truphone (Permanent), in Lisbon, PortugalExpires at: 2021-11-30 Main Purpose of the RoleThe purpose of this role is to provide operational support to IT, mainly regarding all the technology managed by IT into support users, onboarding process, users training and awareness, Office 365 Administration, and support, manage tickets, authorization and permission to internal tools and portals, Active Directory management, and validate internals security controls and mitigation. Manage IT infrastructure and internal technology under IT ownership and support IT Roadmap focus on IT improvement.Key ResponsibilitiesProviding 2nd line support to staff globallyProviding 1st line support where deemed necessaryManagement of IT ticketsManagement of day-to-day IT related to Microsoft O365 requirements of authorization and permissions.Adopt the IT best practicesValidate IT procedures and improvementAdministration tasks of key IT systems including internal and Cloud infrastructure used by Truphone.Monitoring internal IT end-users for security patchingEnsure that IT is compliant with security controls and Audit (ISO 27k)Microsoft servers administration experience and Azure ADManaging and maintaining backups for internal IT systems and CloudProvide support on internal IT projects as directed by the IT Support ManagerDefining and maintaining IT processes ensuring they are streamlined and effective.Create a system and end-user documentation as required. Main requirements5 years experience on 2nd line IT DepartmentsExperience on Microsoft Windows ServerActive Directory and Azure ADMicrosoft Hybrid EnvironmentO365 Security Administration and Microsoft AzureOffice 365SecurityComplianceATPIntuneExchangeSharepointOnedriveProven experience managing day to day workload, knowing when to prioritize and the ability to work self-sufficiently.Demonstrated the ability to work in a team environment with a positive attitude towards sharing expertise and assisting others to learnExcellent communication skills, able to confidently work at all levels within the company 
 
 
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